The case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of ""comfortable banking"" into operational terms. In 2000, in a banking market where consumers and regulators were typically ho

【書誌情報】

ページ数：19ページ

サイズ：A4

商品番号：HBSP-108005

発行日：2008/4/23

登録日：2010/1/26